Fees & Payment Policy

1. General

1.1. This Fees and Payment Policy (“Policy”) outlines the terms of payment and any applicable charges related to the purchase of products from BLUSH BLUSH (“we”, “us”, “our”) via our website www.theblushblush.com (“Platform” or “Website”).
1.2. By using our Platform and purchasing products, you (“User”, “Customer”, or “you”) agree to the terms outlined in this Policy. If you do not agree, please do not proceed with any transactions on our Website.

2. Pricing and Taxes

2.1. All product prices listed on our Website are in Indian Rupees (INR) and inclusive of applicable Goods and Services Tax (GST) unless stated otherwise.
2.2. Prices of products may change from time to time due to promotions, market conditions, or updates from the brand suppliers. The price applicable to your order will be the price in effect at the time of placing the order.
2.3. BLUSH BLUSH reserves the right to modify or update pricing without prior notice.

3. Payment Methods

3.1. We accept the following payment methods:

    • Credit Cards (Visa, Mastercard, American Express)

    • Debit Cards (All major Indian banks)

    • Net Banking

    • UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

    • Wallets (Paytm, PhonePe, Amazon Pay, etc.)

    • Cash on Delivery (COD) – available for select pin codes

3.2. All online payments are securely processed through leading third-party payment gateways. We do not store your card or banking credentials.

3.3. For successful order placement, payment must be processed and confirmed before dispatch (except in the case of COD orders).

4. Cash on Delivery (COD)

4.1. COD may be available for select orders and pin codes at our discretion.
4.2. We may charge a nominal COD handling fee, which will be clearly displayed at checkout before payment confirmation.
4.3. BLUSH BLUSH reserves the right to cancel COD orders in the case of repeated rejections, unverifiable address, or suspected misuse.

5. Shipping Charges

5.1. Shipping charges, if applicable, will be displayed at checkout and are based on factors such as cart value, location, and promotional campaigns.
5.2. We may offer free shipping on orders above a certain cart value, which will be clearly mentioned during promotions or checkout.
5.3. Shipping charges are non-refundable except in the case of defective, damaged, or incorrect products as determined under our Return & Refund Policy.

6. Payment Confirmation & Invoice

6.1. Upon successful payment, an order confirmation and invoice will be sent to your registered email address.
6.2. You may also access your invoice through your account dashboard on our Website.

7. Payment Failures & Refunds

7.1. In case of payment failure, the order will not be processed. You may retry using an alternate payment method.
7.2. If an amount is debited but the order was not confirmed, the amount will be refunded to the original source within 5–7 business days.
7.3. For returns and order cancellations, refunds (if applicable) will be processed as per our Return & Refund Policy.

8. Fraud Prevention & Dispute Handling

8.1. We reserve the right to cancel any order if payment is found to be fraudulent or unauthorised.
8.2. In case of suspected fraudulent transactions, we may withhold or delay delivery until the legitimacy of the transaction is verified.
8.3. For disputes regarding payment deductions, please contact your bank or payment provider. You may also reach out to our customer support team for resolution assistance.

9. Customer Support

For any billing or payment-related queries, please reach out to:

Email: support@theblushblush.com

Phone: +91-7014244011

Working Hours: Monday to Saturday, 10 AM to 6 PM